Shipping and Return Policy

Last Updated: 7. September – 2023

Thank you for choosing Drinksaver! We strive to provide you with exceptional products and services. This Shipping and Return Policy explains our procedures for shipping and returning items purchased from us. Please read this policy carefully, and if you have any questions or concerns, feel free to contact us at:

• Company Name: Drinksaver
• Address: Svend Aagesens Alle 10B, 2650 Hvidovre, Denmark
• Email: contact@drinksaver.dk
• Phone: +45 22 27 69 24

Shipping Information

1. Order Processing

• Orders are typically processed within 1-3 business days from the date of purchase.
• You will receive an email confirmation once your order has been shipped.

2. Shipping Methods

• We offer several shipping options for your convenience.
• Shipping costs and estimated delivery times are provided during the checkout process.

3. Shipping Restrictions

• Currently, we only ship to addresses within Denmark.

4. Tracking Your Shipment

• Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status and estimated delivery date of your package.

Returns and Exchanges

1. Returns Eligibility

• We offer a 2-year warranty on all our products, ensuring your peace of mind in case of any manufacturing defects.
  
• We accept returns within 14 days of the date of purchase.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

2. How to Initiate a Return

• To initiate a return, please contact us at contact@drinksaver.dk or +45 22 27 69 24 to obtain a Return Authorization (RA) number.
• Include the RA number with the returned item.

3. Return Shipping

• Customers are responsible for the cost of return shipping unless the return is due to our error.
• We recommend using a trackable shipping service to ensure that your return is received.

4. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-8 business days.

5. Exchanges

• If you would like to exchange an item, please contact us to arrange the exchange.
• Exchanges are subject to availability, and shipping fees may apply.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 30 days of receipt. We will arrange for a replacement or refund, including any return shipping costs.

Contact Us

If you have any questions or need further assistance regarding our Shipping and Return Policy, please don’t hesitate to reach out to us using the following contact information:

• Company Name: Drinksaver
• Address: Svend Aagesens Alle 10B, 2650 Hvidovre, Denmark
• Email: contact@drinksaver.dk
• Phone: +45 22 27 69 24

Thank you for shopping with Drinksaver. Your satisfaction is our priority, and we are here to assist you with any shipping or return inquiries you may have.